Title:  Hospitality Supervisor - AgeCare Seton

Requisition #:  504947

Calgary, AB, CA, T3M 2M3

Career Area:  Hourly & Seasonal

Job Description

Under the direction of the Hospitality Manager & Hospitality Operations Manager. The Hospitality Supervisor is responsible for the work that is carried out within the resident centered care experience. Coordinates Food services, housekeeping and laundry services so that staff members and guests experience a positive impression of the facility.

Job Responsibilities

  • Check in and check out functions.
  • Full understanding and utilization of the property management system
  • Familiarization with operational audits and observations. Perform Cleaning Audits, glow germ audits, common areas audits, & Food services audit, meal observations, etc. To ensure Site is up to standards.
  • Assisting all residents in any way possible including following up on guest concerns in a timely manner. 
  • Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and Aramark regulations.
  • Responsible for ordering, storing and inventory of all supplies necessary to perform daily operations.
  • Communicate closely with all departments to ensure a seamless guest experience.
  • Ensures the preparation of food items according to standardized recipes and directions.
  • Understand and distribute diet requisitions as per dietary requirements.
  • Establish, implement, and follow all emergency procedures.
  • Schedules and assigns daily work assignments to a custodial team and oversees the completion of tasks
  • Maintains a clean and orderly environment to project the safety and health of others
  • Reports maintenance concerns via work order requests to appropriate personnel
  • Secures the facility, ensuring building is locked/unlocked as required
  • Ensures security of company assets
  • Perform any or all other duties as assigned by Front Line Managers

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.


•    Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers.  
•    A strong knowledge of personal computers is essential.
•    Experience in all facets of providing guest services.
•    Must be able to lead, motivate, and communicate effectively with others.
•    Strong organizational abilities.
•    Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge’s supervisor.
•    Must be able to read, write, and clearly speak English

 This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).


About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.