Title:  Combined Mess Manager

Your Aramark journey starts here!

Are you looking to work in a fun but busy environment as part of a team delivering service and to an array of customers? Are you looking for a challenge on a flexible basis? Want to join a cracking team and a business that has opportunities across the UK? If the answer is yes, then read on. We are currently recruiting for a Combined Mess Manager to be a part of our integral team in Kinloss Barracks, IV36 3UH

What's in it for you...
⦁    Yearly salary of £24511.97 (£11.74 per hour)
⦁    Full time! 40 hours a week, usually Monday – Friday but some occasional weekend work will be required due to functions etc.
⦁    Life insurance 
⦁    Free parking
⦁    Discounted meals when on shift
⦁    Pension contribution 
⦁    Cycle 2 Work scheme 
⦁    Refer a friend scheme 
⦁    Love2Shop discounts 
⦁    You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within!
⦁    As we are passionate about developing our people from within, great training is provided, we do not look for experience, we need a good attitude and the willingness to learn.
 

What you'll be doing

Operational Delivery 
⦁    Maintain compliance with legislative client, mess and company policies
⦁    Manage the Mess and Hotel Services as defined in the Contract
⦁    Champion excellent customer service and effectively implement all customer communication tools provided by Marketing in order to build sales
⦁    Carry out regular staff meetings and feedback sessions 
⦁    Communicate regularly with PMC or Mess representatives as agreed 
⦁    Ensure all daily paper / computer work is complete and that inventories and statistical reports are completed correctly and at the right time.
⦁    Ensure that the Mess Accommodation and public areas are maintained to a high standard in line with the contract
⦁    Ensure all client hospitality is delivered to the correct standard and look to upsell and increase revenue
⦁    Arrange Accommodation for all permanent and visiting SNCO/Officers.
⦁    Communicate any onsite client changes with Line Manager
⦁    Identify any additional opportunites for best practice and discuss with Line Manager
⦁    Maintain a daily register of all meals taken in the mess and complete al necessary documentation required by the mess accountant, General Manager and. 

Compliance 
⦁    Knowledge of all applicable policies 
⦁    Ensure strict compliance with Aramark Hygiene and Safety requirements
⦁    Analyse and Manage all unit costs
⦁    Food Wastage is recorded

Finance
⦁    Ensure Timesheets are compiled and checked for accuracy
⦁    Complete Labour Schedules within the labour budget
⦁    Maintain Compliance with company and client accounting policies and procedures 

Team Management
⦁    Line management, scheduling and performance management of Team 
⦁    Ensure Team Members receive appropriate training to company policies; legal and health and safety requirements
⦁    Champion a training culture within the team to ensure succession planning
⦁    Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets
⦁    Plan and lead team management meetings and daily briefings

Health and Safety
⦁    Ensure workpacks and staff training records are maintained as per company policy.
⦁    Ensure that any equipment issues that may result in causing risk to staff or client and customers are reported to the health and safety helpline.
⦁    Raise any issues with clients to line managers to ensure clients resolve the matter.
⦁    Ensure that all food diaries on site are checked and actions taken as appropiate.
⦁    Ensure HSE incidents are reported and investigated with relevant reviews of working procedures
⦁    Maintain up to date training records for all embers of your team
⦁    Ensuring statuatory compliance to current legislation and company policies
⦁    Ensure COSHH Regulations are implemented
⦁    Ensure Risk assessments are undertaken and reviewed as per company policy
 

Qualifications and Experience

• Previous management experience in the food services or retail industry
• A successful DBS check will also be required

⦁    PC skills (Word, Excel, Powerpoint) 
⦁    Fully confident with bespoke software applications
⦁    Ability and full confidence in producing reports across all areas of the business
⦁    Excellent numeracy skills; strong written and verbal skills
⦁    Food Hygiene Certificate Level 3 – desirable but not essential as training is provided
⦁    Knowledge of applicable health and safety legislation

Leadership
⦁    Self motivated and flexible, be able to adapt to certain situations
⦁    Ownership and accountability – makes decisions to resolve immediate issues
⦁    Excellent communication and integrity skills required
⦁    Be a confident leader – be able to problem solve and lead the team
⦁    Ability to provide feedback

People
⦁    Customer focused – communicates well with all types of customers
⦁    Be approachable and have excellent negotiation skills
⦁    Cooperative and supportive of others
⦁    Team worker/ability to manage multiple teams and delegate
⦁    Able to prioritize tasks and also multitask 
⦁    Build & Maintain Customer and Supplier relations

Behaviours/Attitudes
⦁    Positive attitude and enthusiastic, even when under pressure
⦁    Coordination skills
⦁    Speed and diligence with the ability to meet deadlines
⦁    Willingness to learn
⦁    Empathetic – resolves team members or customers concerns
⦁    Works quickly and accurately with an attention to detail
⦁    Tact and diplomacy

Financial Accumen
⦁    Understanding of catering finances such as costing, production, yields, wastage, as well as employee schedules and payroll budgeting
Ability to maintain a variety of operating and general records and to prepare reports for client presentation
 

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.