Title: Combined Mess Manager
Kinloss, MRY, GB, IV36 3UH
Your Aramark journey starts here!
Are you looking to work in a fun but busy environment as part of a team delivering service and to an array of customers? Are you looking for a challenge on a flexible basis? Want to join a cracking team and a business that has opportunities across the UK? If the answer is yes, then read on. We are currently recruiting for a Combined Mess Manager to be a part of our integral team in Kinloss Barracks, IV36 3UH
What's in it for you...
⦁ Yearly salary of £24511.97 (£11.74 per hour)
⦁ Full time! 40 hours a week, usually Monday – Friday but some occasional weekend work will be required due to functions etc.
⦁ Life insurance
⦁ Free parking
⦁ Discounted meals when on shift
⦁ Pension contribution
⦁ Cycle 2 Work scheme
⦁ Refer a friend scheme
⦁ Love2Shop discounts
⦁ You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within!
⦁ As we are passionate about developing our people from within, great training is provided, we do not look for experience, we need a good attitude and the willingness to learn.
What you'll be doing
Operational Delivery
⦁ Maintain compliance with legislative client, mess and company policies
⦁ Manage the Mess and Hotel Services as defined in the Contract
⦁ Champion excellent customer service and effectively implement all customer communication tools provided by Marketing in order to build sales
⦁ Carry out regular staff meetings and feedback sessions
⦁ Communicate regularly with PMC or Mess representatives as agreed
⦁ Ensure all daily paper / computer work is complete and that inventories and statistical reports are completed correctly and at the right time.
⦁ Ensure that the Mess Accommodation and public areas are maintained to a high standard in line with the contract
⦁ Ensure all client hospitality is delivered to the correct standard and look to upsell and increase revenue
⦁ Arrange Accommodation for all permanent and visiting SNCO/Officers.
⦁ Communicate any onsite client changes with Line Manager
⦁ Identify any additional opportunites for best practice and discuss with Line Manager
⦁ Maintain a daily register of all meals taken in the mess and complete al necessary documentation required by the mess accountant, General Manager and.
Compliance
⦁ Knowledge of all applicable policies
⦁ Ensure strict compliance with Aramark Hygiene and Safety requirements
⦁ Analyse and Manage all unit costs
⦁ Food Wastage is recorded
Finance
⦁ Ensure Timesheets are compiled and checked for accuracy
⦁ Complete Labour Schedules within the labour budget
⦁ Maintain Compliance with company and client accounting policies and procedures
Team Management
⦁ Line management, scheduling and performance management of Team
⦁ Ensure Team Members receive appropriate training to company policies; legal and health and safety requirements
⦁ Champion a training culture within the team to ensure succession planning
⦁ Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets
⦁ Plan and lead team management meetings and daily briefings
Health and Safety
⦁ Ensure workpacks and staff training records are maintained as per company policy.
⦁ Ensure that any equipment issues that may result in causing risk to staff or client and customers are reported to the health and safety helpline.
⦁ Raise any issues with clients to line managers to ensure clients resolve the matter.
⦁ Ensure that all food diaries on site are checked and actions taken as appropiate.
⦁ Ensure HSE incidents are reported and investigated with relevant reviews of working procedures
⦁ Maintain up to date training records for all embers of your team
⦁ Ensuring statuatory compliance to current legislation and company policies
⦁ Ensure COSHH Regulations are implemented
⦁ Ensure Risk assessments are undertaken and reviewed as per company policy
Qualifications and Experience
- Previous management experience in the food services or retail industry
- A successful DBS check will also be required
⦁ PC skills (Word, Excel, Powerpoint)
⦁ Fully confident with bespoke software applications
⦁ Ability and full confidence in producing reports across all areas of the business
⦁ Excellent numeracy skills; strong written and verbal skills
⦁ Food Hygiene Certificate Level 3 – desirable but not essential as training is provided
⦁ Knowledge of applicable health and safety legislation
Leadership
⦁ Self motivated and flexible, be able to adapt to certain situations
⦁ Ownership and accountability – makes decisions to resolve immediate issues
⦁ Excellent communication and integrity skills required
⦁ Be a confident leader – be able to problem solve and lead the team
⦁ Ability to provide feedback
People
⦁ Customer focused – communicates well with all types of customers
⦁ Be approachable and have excellent negotiation skills
⦁ Cooperative and supportive of others
⦁ Team worker/ability to manage multiple teams and delegate
⦁ Able to prioritize tasks and also multitask
⦁ Build & Maintain Customer and Supplier relations
Behaviours/Attitudes
⦁ Positive attitude and enthusiastic, even when under pressure
⦁ Coordination skills
⦁ Speed and diligence with the ability to meet deadlines
⦁ Willingness to learn
⦁ Empathetic – resolves team members or customers concerns
⦁ Works quickly and accurately with an attention to detail
⦁ Tact and diplomacy
Financial Accumen
⦁ Understanding of catering finances such as costing, production, yields, wastage, as well as employee schedules and payroll budgeting
Ability to maintain a variety of operating and general records and to prepare reports for client presentation
About Aramark
Northern Europe - Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Northern Europe - About Aramark
Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com
All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.