Title:  Gift Shop Supervisor - Signal Mountain Lodge - Summer 2024

Job Description

About Signal Mountain Lodge at Grand Teton National Park:​

GRAND. TETON. NATIONAL. PARK. We may be a little biased, but we think our corner of Wyoming is an incredibly special place to spend a summer. Signal Mountain Lodge is located right on the shores of Jackson Lake in the heart of Grand Teton National Park and offers one of the most unique employee experiences the seasonal circuit has to offer.

The Retail Sales Lead Worker at Needles Gift Shop coordinates store operations, supporting and training department cashiers. Assign the day’s work tasks to the Sales Associates; ensuring all preparations are completed in advance for the day ahead and that the team is on task for delivering superior guest service. Retail Sales Lead Workers are expected to serve as an example for the Retail Workers to aspire to; continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise. Furthermore, they will maintain a professional and enthusiastic atmosphere even in the absence of management.

Job Responsibilities

•    Perform all Sales Associate duties
•    Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests.
•    Ensure all guests are greeted when they walk into the store
•    Work closely with Department Manager to perform duties as assigned
•    Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively
•    Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner
•    Must always ensure cleanliness and a pleasant atmosphere store
•    Utilize POS system for cash and credit sales transactions
•    Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift
•    May perform nightly audit of cashier documentation
•    May be required to coordinate, correct, supervise and submit payroll for the department, ensuring accuracy, proper transfer of labor and timely weekly reporting

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Previous retail experience preferred
•    Mathematical skills are required to facilitate sales reports and audits
•    Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays
•    Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System
•    Must be well groomed and always maintain a high level of professionalism

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).  

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.