Title:  Senior Product Owner

Job Description

Aramark is seeking a dynamic and strategic Senior Product Owner to lead the development and delivery of innovative commerce solutions across our Retail and Hospitality platforms—including POS, Kiosk, Mobile, and Computer Vision Self-Checkout systems. In this role, you will play a critical part in shaping the product vision, managing the roadmap, and collaborating with cross-functional teams to deliver impactful, data-driven solutions that enhance the client and customer experience.

Job Responsibilities

You will be responsible for driving end-to-end product execution, from concept through deployment, while balancing business goals, user needs, and technical feasibility. 
Experience with Computer Vision point-of-sale technologies is preferred. 
Job Responsibilities
•    Lead the design, development, and delivery of Retail and Hospitality commerce products using an iterative, Agile approach.
•    Collaborate with Aramark stakeholders to understand business objectives, identify pain points, and deliver validated product solutions that drive positive business outcomes.
•    Own and manage a prioritized backlog of feature requests aligned with strategic goals, balancing scope, time, and budget constraints.
•    Rapidly prototype and iterate on product features to accelerate learning and value delivery.
•    Plan, execute, and participate in sprint and release cycles, ensuring timely delivery of high-impact features.
•    Serve as the primary liaison with vendor partners, managing relationships and facilitating communication between internal teams and external vendors.
•    Oversee product deployment to Aramark client accounts and define scalable, repeatable intake and deployment processes for handoff to Tech Operations when appropriate.
•    Develop and maintain clear support processes for accounts using the product, ensuring continuity and service quality.
•    Navigate internal governance processes, including Information Security and Architecture Review Boards, engaging stakeholders and subject matter experts as needed.
•    Share product roadmap updates, capabilities, and release information with technology and business leaders; act as the product’s subject matter expert.
•    Champion the collection and analysis of data on product usage, adoption, and performance to guide strategic decision-making.
•    Work closely with cross-functional, co-located teams across product, business, and technology groups.
•    Ensure comprehensive product documentation is created and shared with relevant stakeholders, including Field Operations, Deployment, Support, Marketing, Sales, and Clients.
•    Lead or contribute to cross-functional initiatives focused on optimizing the product portfolio across various lifecycle stages.
•    Track project progress, manage risks, and escalate issues as necessary to ensure on-time and on-scope delivery.
•    Identify and implement opportunities to drive operational efficiencies through the use of AI and emerging technologies.
 

Qualifications

Qualifications
•    Bachelor’s degree in Computer Science or a related discipline.
•    3–5 years of relevant experience required.
•    Experience with computer vision self-checkout, POS, kiosk, and mobile technologies is preferred.
•    Prior experience in product management is desired; experience as a business analyst or project manager within a technology team is also valuable.
•    Demonstrated success in managing and delivering products for mid- to large-scale organizations using a mix of internal teams, vendors, and third-party resources.
•    Strong understanding of process development, operations, procurement, testing, systems deployment, and ongoing support.
•    Proven ability to manage client expectations, communicate effectively with external vendors, and deliver quality product outcomes.
•    Excellent written and verbal communication skills.
•    Ability to translate technical concepts into business terms and articulate business needs as technical requirements.
•    Demonstrates creativity, innovation, and solution design skills in complex problem-solving scenarios.
•    Understanding of analytics, web, mobile, cloud, and data-driven business applications.
•    Strong prioritization skills and the ability to independently manage tasks—or seek support when needed.
•    Excellent problem-solving, analytical, and interpersonal skills.
•    Self-starter capable of working independently with minimal supervision.
•    Skilled at breaking down complex problems into clear, actionable steps.
•    Experience with Retail or Hospitality technology is a plus.
•    Advanced proficiency in Microsoft Office, especially Excel and PowerPoint.
 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.