Title:  Senior Manager - Consultative Services - Corrections

Job Description

The Senior Manager is responsible for providing the planning, direction, and control to assigned units for a geographic district normally generating $19m-39m+ in revenue.
In this role, the Senior Manager will oversee food purchasing logistics and training for the client’s organization.  The Senior Manager’s team will provide on-site support to train the client’s employees in proper production practices, inventory management, proper ordering and various other food service and food production principles.  The Senior Manager’s team will also provide food production/data analytics for the client and the client sites with the intention of improvement.  The Sr. Manager will also be heavily involved in reviewing financials, special projects, and internal team professional development/coaching.
The key success measures of a Senior Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement.
 

Job Responsibilities

The successful candidate demonstrates capability across the following dimensions:

• LEADERSHIP — Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees and clients. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings in all operations.
• CLIENT RELATIONSHIP — Establish and maintain effective client rapport for a mutually beneficial business relationship, identify client needs and communicate operational progress. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations.
• FINANCIAL PERFORMANCE — Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.
• PRODUCTIVITY — Lead managers in implementing and maintaining corporate management agenda for financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark's operating standards and processes (Operational Excellence) with a particular focus on efficiency standards. Understand end-to-end supply chain and procurement process and systems; ensure only authorized suppliers are used.
• COMPLIANCE —Follow all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our clients. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.
 

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery, or food and beverage industries.
• Demonstrated leadership skills with a broad knowledge of management practices, business judgement, and client interaction.
• Confirmed ability to hire, assess, develop and grow hard-working talent.
• Established communication and teamwork skills to work with all levels in the organization from the front-line associate through leadership.
• Proven success in a repeatable business model, including leading through a change and turnaround initiatives.
• Bachelor's degree is generally required to be successful; advanced degree in business or related field is preferred.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.